ORDERING

ORDERS MAY BE PLACED BY PHONE, FAX OR E-MAIL. PLEASE USE CATALOG NUMBERS AND QUANTITIES SO WE MAY SERVE YOU IN AN EFFICIENT MANNER. WHEN SENDING PACKAGES TO D&D FOR PERFORMANCE WORK, ALL PACKAGES MUST BE ACCOMPANIED BY A NOTE, CLEARLY EXPLAINING THE SERVICE REQUESTED AND INCLUDE CUSTOMERS NAME AND PHONE NUMBER. THIS NOTE MUST BE IN A PACKING LIST CLEARLY VISIBLE ON THE OUTSIDE OF THE PACKAGE SO OUR RECEIVERS CAN PROPERLY PROCESS YOUR SERVICE REQUEST. WHEN PHONING IN ORDERS PLEASE HAVE SHIPPING ADDRESS AND METHOD OF PAYMENT AVAILABLE.

 

RUSH ORDERS

ALL RUSH ORDERS MUST BE CALLED IN BEFORE 2:00 P.M. EST. RUSH ORDERS RECEIVED AND SHIPPED AFTER 2:00 P.M. WILL BE SUBJECT TO AN ADDITIONAL $10.00 RUSH HANDLING FEE.

 

FREIGHT

ALL ORDERS ARE SHIPPED THE BEST WAY POSSIBLE, PRIMARILY BY UPS GROUND, UNLESS OTHERWISE SPECIFIED BY THE CUSTOMER. NEXT DAY AIR, 2^ND DAY AIR, AND 3 DAY SELECT ARE AVAILABLE UPON REQUEST. ALL CREDIT CARD ORDERS SHIPPING TO A RESIDENTIAL ADDRESS WILL REQUIRE A SIGNATURE AT THE TIME OF DELIVERY.

 

PAYMENT

THERE IS A $9.00 CHARGE FOR ALL COD SHIPMENTS. PERSONAL CHECKS ARE SUBJECT TO OUR APPROVAL. ALL CHECKS RETURNED FROM BANK WILL BE CHARGED $20.00 AND THE ACCOUNT WILL BE PLACED ON A CASHIER’S CHECK/MONEY ORDER ONLY BASIS. WE ACCEPT VISA, MASTERCARD, DISCOVER CARD OR AMERICAN EXPRESS.

 

SHORTAGES

SHORTAGES MUST BE REPORTED WITHIN 5 DAYS OF RECEIPT. PLEASE CHECK YOUR ORDER CAREFULLY WHEN IT ARRIVES.

 

 

 

 

ORDER LINE: 315-376-8013

FAX: 315-376-4702

TECH LINE: 315-376-9474

 

 

RETURNS

CONTACT US FOR AUTHORIZATION AND AN AUTHORIZATION NUMBER BEFORE RETIRING ANY MERCHANDISE. ALL RETURNS ARE SUBJECT TO A 25% RESTOCKING FEE AT OUR DISCRETION. RETURNS ARE FOR EXCHANGE OR IN STORE CREDIT ONLY. IN STORE CREDIT ONLY MUST BE USED WITHIN 12 MONTHS. ELECTRICAL ITEMS AND SPECIAL ORDER ITEMS AR NON-RETURNABLE. IN THE EVENT THAT THE WRONG PARTS WERE SHIPPED, RETURN ITEM (AFTER AUTHORIZATION) FREIGHT PAID. WE WILL ALLOW CREDIT FOR RETURN SHIPPING BUT NOT TO EXCEED OUR ORIGINAL INVOICE SHIPPING CHARGE. ALL RETURNS MUST BE MADE WITHIN 10 DAYS AND BE IN NEW CONDITION AND ACCOMPANIED BY ORIGINAL INVOICE. IF THE ITEM(S) HAS BEEN INSTALLED OR USED OR ANY OF THE PARTS ARE MISSING, THE ITEM IS NOT RETURNABLE AND NO CREDIT WILL BE GIVEN.

 

PRICES

PRICES FOR PRODUCTS AND SERVICES ARE EFFECTIVE AUGUST 2006, AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. WE WILL ALWAYS DO OUR BEST TO KEEP PRICES AT A MINIMUM. ACTUAL DEALER PRICES MAY VARY DUE TO FREIGHT AND HANDLING CHARGES.

 

WARNING

THESE PERFORMANCE PARTS HAVE BEEN ENGINEERED FOR HIGH PERFORMANCE AND RACING SNOWMOBILES. THEY HAVE BEEN TESTED AND USED UNDER RACE CONDITIONS AND ARE FOR CLOSED COURSE CIRCUIT RACING ONLY. INSTALLING AND TUNING PERFORMANCE PARTS REQUIRES A CERTAIN LEVEL OF TECHNICAL AND MECHANICAL ABILITY. MACHINES WITH PERFORMANCE PARTS INSTALLED SHOULD ONLY BE OPERATED BY SKILLED PEOPLE WITH MECHANICAL UNDERSTANDING. D&D DISCLAIMS LIABILITY FOR ALL DAMAGES AND/OR INJURIES RESULTING FROM IMPROPER USE. WE ASSUME NO RESPONSIBILITY FOR PRODUCTS WHICH ARE INCORRECTLY INSTALLED OR TUNED, NOR FOR ANY PARTS THESE PRODUCTS MAY AFFECT. IT IS UNDERSTOOD THAT RACING MODIFICATIONS OF ANY SNOWMOBILES WILL VOID THE VEHICLE WARRANTY. INSTALLING THESE PARTS IS STATING THAT YOU ARE IN FULL AGREEMENT WITH THIS WARNING.

 

WARRANTY

D&D POWER SPORTS LLC MAKES NO WARRANTY AND ACCEPTS NO RESPONSIBILITY OR LIABILITY FOR PRODUCTS SOLD BY US. PURCHASER ASSUMES ALL LIABILITY FOR ANY PRODUCTS PURCHASED. MANY PARTS ARE GUARANTEED BY THEIR MANUFACTURER AND WE WILL PASS THESE GUARANTEES ON TO THE CUSTOMER.